Building a Scalable Performance Management Program

As a global, remote-first technology company with more than 150 employees continued to grow, its performance management practices needed to keep pace. Inconsistent expectations, unclear career progression, and varying approaches to feedback made it difficult to evaluate performance consistently across teams.

The company needed a more structured approach to managing performance, aligning goals, and supporting employee growth.

HRBP Consulting partnered with leadership and the People team to design and implement a performance management program using 15Five.

Key initiatives included:

• Performance Framework: Established clearer expectations and criteria for evaluating employee performance.

• Goals & OKRs: Connected individual and team goals to company priorities.

• Career Levels & Competencies: Defined role expectations and growth opportunities to support performance evaluations and career development.

• Continuous Feedback: Introduced structured check-ins, 1:1s, and project-based feedback.

• 15Five Implementation: Configured and rolled out tools for performance tracking, goal setting, engagement, and career development.

• Change Management: Supported communications, training, and stakeholder alignment to prepare teams for adoption.

The company gained a more consistent approach to managing performance across its global workforce, including:

• Clearer expectations for performance and career growth.

• Better alignment between individual goals and business priorities.

• More structured feedback and performance conversations.

• Centralized tools for tracking goals and supporting employee development.

• A scalable foundation for performance management as the company continues to grow.